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REACTSoftware, Inc.
Public Safety · Solution Brief PSAP · 911 · Search & Rescue Unclassified · Public release
For PSAPs & first responders

Faster response.
Protected people.

For 911 centers and the responders they coordinate, REACT turns fragmented systems and overloaded operators into one calm, unified operational picture — from the call to the curb.

Built for the dispatch floor

Operators shouldn’t have to correlate 8–15 screens by hand during a life-or-death call. REACT brings the caller, the location, the multimedia and the units into one view — and lets citizens securely share live video, photos and location through a dispatch-issued link, with no app to install.

  • One unified view of every active incident, in real time.
  • AI incident summaries and recommended dispatch, in-workflow.
  • Live translation across 44 languages, embedded in the call.
  • Graphic-content filtering that shields dispatchers from trauma.
  • Coordinated SAR across drones, sensors, maritime and citizen inputs.
  • Standards-aligned to NG911 i3 for procurement readiness.

Outcomes

2 minTarget time to full coordination, vs ~5 today
3–6 moFull deployment vs 18–36 for a legacy CAD swap
44Languages, real-time
89%Graphic content filtered before reaching operators

From call to coordination

01

Call received

Voice and caller location land on the incident instantly.

02

AI transcription

Speech becomes searchable text and a live summary.

03

Live video ingested

Citizen and CCTV feeds attach to the same incident.

04

Drone feed activated

Aerial view joins the operator’s screen.

Citizen multimedia

Eyes on the scene — no app to install.

A dispatch-issued link lets a bystander stream live video, photos and location straight into the incident. What used to mean switching between eight tabs now unfolds on a single pane of glass.