The operational
system of record.
REACT replaces the fragmented stack rather than layering on top of it — fusing the data, supporting the decision, running the workflow, and recording every action across mission-critical environments.
What the platform does 04
Every feed, one picture
50+ source types — CAD, video management, radio, IoT sensors, drones and citizen multimedia — resolve into a single live operational view, correlated automatically instead of by hand under stress.
Intelligence at the core
Live incident summaries, surfaced changes, recommended units and actions, and real-time translation across 44 languages — all embedded in the operator’s flow.
Workflow that holds
A disciplined two-track workflow keeps the right people doing the right thing at the right phase — turning improvised coordination into a repeatable operational rhythm.
Recorded & accountable
Every decision, message and hand-off is captured in a complete, time-stamped audit trail — ready for after-action review and oversight.
One incident, many inputs
911 calls
Voice intake with live transcription and caller location.
Text & SMS
Inbound messages and text-to-911, triaged in the same queue.
Live video
Citizen, CCTV and body-worn streams attached to the incident.
Drone feeds
Aerial views joined to the operational picture in real time.
IoT sensors
Gunshot, alarm, environmental and field-sensor signals.
CAD / RMS
Dispatch and records data fused, not re-keyed.
Architecture & the barrier
AI commands information.
Humans command actions.
REACT’s proprietary Two-Track Workflow Architecture separates how information is processed from how an incident is commanded — and keeps the two in sync in real time. The system intakes, analyzes and prioritizes the feeds into what matters; the operator decides; every recommendation, decision and step lands in a complete audit trail.
Deployment & security posture
- Cloud-native, microservices architecture with a 99.99% uptime target.
- Standards-aligned to the NG911 i3 framework agencies procure against.
- Operator wellbeing built in — graphic content filtered before it reaches a dispatcher.
- 60+ REST endpoints with live Socket.IO updates for integration.